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Privacy Policy

Pete & Pedro Privacy Policy

Effective Date: November, 2026

Last Updated: November, 2026

1. Overview

Pete and Pedro LLC (“Pete & Pedro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit PeteandPedro.com (the “Site”), purchase our products, interact with our advertisements, participate in our promotions, subscribe to our communications, or otherwise engage with our business.

This Privacy Policy also explains your privacy rights and how you can exercise them.

2. Personal Information We Collect

Depending on how you interact with Pete & Pedro, we may collect the following categories of personal information:

Contact and identifying information

  • First and last name

  • Email address

  • Telephone number

  • Billing and shipping addresses

  • Account identifiers

  • Internet Protocol (IP) addresses and device identifiers

Commercial and transaction information

  • Products purchased, considered, or viewed

  • Order history and transaction details

  • Shopping cart activity

  • Subscription information

  • Returns, refunds, and customer service history

  • Payment-related information

Payments are processed through third-party payment providers. We generally do not receive or store complete payment card numbers.

Internet and electronic activity

  • Browsing history on our Site

  • Pages and products viewed

  • Search activity

  • Website interactions and clicks

  • Referring websites and advertisements

  • Browser type, operating system, and device information

  • Email engagement and advertising interactions

  • Cookie identifiers and other online identifiers

Demographic and preference information

  • General geographic location

  • Age or demographic information, where provided or lawfully obtained

  • Product preferences

  • Hair and grooming preferences

  • Survey responses and product quiz answers

  • Interests and shopping behaviors

Inferences

We may develop inferences about your interests, preferences, purchasing behavior, and likelihood of being interested in particular products or offers.

Communications and user-generated content

We may collect information you provide through customer service inquiries, product reviews, social media interactions, surveys, contests, photographs, videos, or other communications.

3. How We Collect Personal Information

We collect personal information from several sources.

Directly from you: When you place an order, create an account, subscribe to our email or SMS programs, complete a form, participate in a promotion, submit a review, or contact us.

Automatically: When you visit or interact with our Site, advertisements, emails, or other digital services through cookies, pixels, tags, local storage, and similar technologies.

From third parties: We may receive information from e-commerce platforms, advertising networks, analytics providers, marketing partners, identity-resolution providers, social media platforms, and other third-party sources.

Through connected services: We may receive information from services that help us process transactions, manage subscriptions, deliver orders, personalize experiences, and communicate with customers.

4. How We Use Personal Information

We may use personal information to:

  • Process, fulfill, and deliver orders.

  • Manage customer accounts and subscriptions.

  • Process payments, returns, and refunds.

  • Provide customer service and technical support.

  • Communicate about orders, products, and services.

  • Send promotional emails and text messages where permitted.

  • Personalize your shopping experience.

  • Recommend products and display relevant offers.

  • Identify and recognize website visitors.

  • Associate browsing activity with customer or marketing profiles.

  • Deliver and measure targeted advertising.

  • Analyze website performance and customer behavior.

  • Improve our products, services, and marketing campaigns.

  • Administer contests, promotions, and loyalty programs.

  • Detect and prevent fraud, unauthorized activity, and security threats.

  • Comply with legal obligations and enforce our policies.

  • Protect the rights, property, and safety of our business, customers, and others.

5. Website Visitor Identification and Identity Resolution

We use third-party marketing and identity-resolution technologies, including services provided by Digioh, to help identify website visitors, personalize shopping experiences, and improve our marketing communications.

These technologies may associate information about your visit to our Site with existing customer profiles or information obtained from third-party identity networks and marketing partners.

Digioh Passport and Grow

We use Digioh Passport, including its Grow service, to help recognize returning visitors and identify previously unidentified visitors to our Site.

When you visit our Site, Digioh and its technology partners may collect, receive, or process information such as:

  • IP addresses

  • Browser and device information

  • Cookie and other online identifiers

  • Website browsing activity

  • Product views and shopping cart interactions

  • Email addresses or other identifiers obtained through permitted identity-matching processes

  • Existing customer and marketing profile information

These technologies may associate your browsing activity with an email address or other identifier, including information you have not directly provided to Pete & Pedro during your current visit.

In certain circumstances, we may receive contact information associated with a website visitor from third-party identity-resolution services, even when that visitor has not previously submitted a form, created an account, or made a purchase with Pete & Pedro.

We may use this information to:

  • Recognize new and returning website visitors.

  • Personalize website content, offers, and product recommendations.

  • Improve the relevance of marketing communications.

  • Associate website activity with customer or marketing profiles.

  • Facilitate browse abandonment and shopping cart reminders.

  • Measure and improve advertising and marketing performance.

  • Send marketing communications where legally permitted and consistent with applicable consent requirements.

Identity-resolution technologies may operate across browsing sessions or devices and may use technologies other than traditional third-party cookies.

We do not treat identity matching alone as consent to receive marketing text messages or as a substitute for consent where consent is legally required.

You may learn more about Digioh's privacy practices by visiting https://www.digioh.com/privacy-policy.

You may exercise applicable privacy rights, including opting out of certain identity-resolution, targeted advertising, and data-sharing activities, through the privacy choices described below.

6. Cookies, Pixels, and Tracking Technologies

We and our third-party partners use cookies, tracking pixels, web beacons, software development tools, server-side technologies, local storage, and similar technologies.

These technologies may be used for the following purposes:

Essential functionality: Operating our Site, maintaining shopping carts, processing transactions, authenticating users, and protecting against fraud.

Analytics and performance: Understanding how visitors interact with our Site and improving its functionality.

Personalization: Remembering preferences, recognizing visitors, recommending products, and displaying relevant content.

Advertising and marketing: Measuring advertising performance, building advertising audiences, delivering relevant advertisements, and reconnecting with visitors who have interacted with our Site.

You may manage certain tracking technologies through your browser settings or our website privacy preference tools.

Disabling cookies may affect certain website features. Because some technologies operate independently of cookies, deleting or blocking cookies may not prevent all forms of visitor recognition.

7. Advertising and Analytics Partners

We work with third-party advertising, analytics, and marketing providers to promote our products, understand customer behavior, and measure campaign performance.

These providers may include:

  • Google and Google Analytics

  • Meta, including Facebook and Instagram

  • TikTok

  • Microsoft Advertising

  • Amazon Advertising

  • Reddit

  • Affiliate and influencer marketing platforms

  • Other advertising, analytics, and marketing technology providers

These companies may collect or receive information about your interactions with our Site, advertisements, and other online services.

They may use this information to provide measurement services, deliver personalized advertisements, create advertising audiences, or perform other services consistent with their own privacy policies and applicable law.

Certain disclosures to advertising and marketing partners may constitute a “sale,” “sharing,” or processing for targeted advertising under applicable state privacy laws, even when no money is exchanged.

You may opt out of applicable activities as described in the Your Privacy Rights and Choices section below.

8. Email Marketing

We may send promotional emails about our products, special offers, product launches, grooming advice, and other information we believe may be relevant to you.

We may obtain email addresses directly from you, through your transactions or interactions with us, or from permitted third-party marketing and identity-resolution sources.

We send marketing emails in accordance with applicable laws and consent requirements.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails or contacting us.

Unsubscribing from promotional emails does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping notifications, account updates, or responses to customer service inquiries.

9. SMS and Mobile Marketing

If you separately opt in to receive text messages from Pete & Pedro, we may send recurring promotional and personalized marketing messages, including product announcements, special offers, and shopping cart reminders.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP or using another legally recognized opt-out method. For assistance, reply HELP or contact our customer service team.

We may collect and process your mobile phone number, SMS consent records, message engagement information, and related information necessary to administer our messaging program.

Our Site may use tracking technologies to help determine when a shopping cart has been abandoned and, where appropriate consent has been obtained, send related reminders.

Mobile information collected for SMS marketing, including text messaging originator opt-in data and consent, will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose such information to service providers that assist us in delivering and administering our messaging program.

Our SMS program is also subject to our applicable Mobile Messaging Terms and Conditions.

10. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

E-commerce and technology providers: Companies that provide website hosting, e-commerce infrastructure, software, and technical services.

Payment processors and financial service providers: Companies that process payments, detect fraud, and facilitate transactions.

Shipping and fulfillment partners: Companies that warehouse, package, ship, and deliver products.

Marketing and communications providers: Companies that provide email marketing, SMS marketing, customer relationship management, personalization, and related services.

Identity-resolution providers: Companies, including Digioh and its applicable technology partners, that help identify website visitors and associate online activity with customer or marketing profiles.

Advertising and analytics partners: Companies that provide advertising, audience targeting, attribution, analytics, and campaign measurement services.

Professional advisors: Attorneys, accountants, auditors, insurers, and other professional service providers.

Government authorities and legal recipients: When required by law or reasonably necessary to protect our legal rights, customers, or business.

Business transaction participants: In connection with an actual or proposed merger, acquisition, financing, restructuring, bankruptcy, or sale of business assets.

We may also disclose information with your direction or consent.

11. Shopify and Other Service Providers

Our online store is powered by Shopify, which provides e-commerce infrastructure and related services.

Shopify may process personal information to provide its services, facilitate transactions, improve security, and perform other activities described in its privacy policy.

For more information, visit https://www.shopify.com/legal/privacy.

We may also use third-party providers for payment processing, subscription management, product reviews, customer support, email and SMS communications, fraud prevention, and website personalization.

These providers may process personal information as necessary to perform their services or for other purposes permitted by applicable law.

12. Sale, Sharing, and Targeted Advertising

We may disclose personal information to advertising, marketing, analytics, and identity-resolution partners in connection with our business activities.

Under certain state privacy laws, these disclosures may constitute the sale or sharing of personal information or processing for targeted advertising.

The categories of information involved may include:

  • Contact information and other identifiers

  • Commercial and purchasing information

  • Internet and electronic activity

  • Approximate geographic information

  • Inferences about interests and preferences

Recipients may include advertising networks, social media platforms, marketing technology providers, analytics providers, and identity-resolution partners.

You may opt out of the sale or sharing of your personal information and targeted advertising, where applicable, by selecting the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on our Site.

We also recognize legally required opt-out preference signals, including Global Privacy Control (GPC), as described below.

13. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the following rights:

Right to know and access: Request information about the personal information we collect, use, disclose, sell, or share, and obtain a copy of your personal information.

Right to delete: Request deletion of personal information we maintain about you, subject to applicable exceptions.

Right to correct: Request correction of inaccurate personal information.

Right to data portability: Receive a copy of certain personal information in a portable format.

Right to opt out: Opt out of the sale or sharing of personal information, targeted advertising, and certain forms of profiling where applicable.

Right to limit sensitive personal information: Request limitations on certain uses or disclosures of sensitive personal information where applicable.

Right to withdraw consent: Withdraw consent where our processing relies on your consent.

Right to appeal: Appeal a decision we make regarding a privacy rights request where applicable.

Right to non-discrimination: Exercise your privacy rights without unlawful discrimination or retaliation.

To submit a privacy request, you may:

  • Email customercare@peteandpedro.com.

  • Use the privacy request tools available on PeteandPedro.com.

  • Use the “Your Privacy Choices” link on our Site to submit applicable opt-out requests.

  • Call us at 1-404-918-0020

We may need to verify your identity before fulfilling certain requests. Verification requirements will depend on the nature of the request and applicable law.

You may designate an authorized agent to submit a request on your behalf where permitted by law.

We will respond within the timeframes required by applicable law.

If we deny your request, you may appeal our decision by contacting us using the information above and including “Privacy Appeal” in your communication. Where applicable, we will provide information about contacting your state attorney general or other relevant authority.

14. California Privacy Rights

This section supplements the information provided elsewhere in this Privacy Policy for California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

During the preceding 12 months, we have collected or, where identified as a new practice in this policy, may collect the following categories of personal information:

Category Examples
Identifiers Name, email, telephone number, IP address, account identifiers
California customer records information Contact, billing, shipping, and payment-related information
Commercial information Purchase history, products viewed, shopping cart activity
Internet or electronic activity Browsing behavior, advertising interactions, device information
Geolocation information Approximate location derived from IP address or other permitted sources
Characteristics of protected classifications Age or demographic information, where provided or lawfully obtained
Audio, electronic, or visual information Customer-submitted photographs, videos, and communications
Inferences Product preferences, interests, and purchasing behavior
Sensitive personal information Account credentials and other information necessary to provide secure services, where applicable

The sources and purposes for collecting these categories of information are described in Sections 3 and 4.

We may disclose these categories for business purposes to the applicable recipients identified in Section 10.

The categories of information subject to sale or sharing and the relevant categories of recipients are described in Section 12.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

We use sensitive personal information only for purposes permitted by applicable law, including providing requested services, maintaining security, and preventing fraud.

California residents may exercise their applicable rights as described in Section 13.

15. Global Privacy Control and Do Not Track

We recognize Global Privacy Control (GPC) and other legally required opt-out preference signals as requests to opt out of applicable sales, sharing, and targeted advertising.

We will treat a Global Privacy Control signal as a request to opt out of the sale or sharing of personal information and targeted advertising for the browser and device used. Where we can reasonably associate that signal with a known customer profile, we will also apply the preference to that profile

Some web browsers also transmit traditional “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our Site may not respond to traditional Do Not Track signals.

This does not affect our obligation to recognize legally required opt-out preference signals.

16. Discounts, Promotions, and Financial Incentives

We may offer discounts, promotional codes, rewards, loyalty benefits, or other incentives in exchange for voluntarily providing personal information, such as an email address or mobile phone number.

Participation is optional.

The information involved may include contact information, marketing preferences, purchase history, and related engagement information.

Where required by applicable law, we provide a separate Notice of Financial Incentive describing the material terms of the offer, the value of the personal information involved, and how the incentive relates to that value.

You may withdraw from an applicable incentive program by unsubscribing, adjusting your preferences, or contacting us.

Withdrawal may affect eligibility for future benefits associated with the program, subject to applicable law.

17. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Our retention practices depend on the nature of the information, the purposes for which it is processed, and applicable legal obligations.

For example:

  • Order and transaction information may be retained to fulfill orders, process returns, maintain financial records, and comply with tax obligations.

  • Customer account information may be retained while your account remains active and for a reasonable period afterward.

  • Marketing information may be retained while we maintain a lawful basis for marketing to you.

  • Browsing, analytics, and identity-resolution information may be retained for periods reasonably necessary for personalization, measurement, and related purposes.

  • Consent and opt-out records may be retained to demonstrate compliance and honor your communication preferences.

We may retain certain information for fraud prevention, dispute resolution, legal compliance, or other legitimate business purposes.

When personal information is no longer reasonably necessary, we take appropriate steps to delete, de-identify, or securely dispose of it.

18. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

19. International Visitors and Data Transfers

Pete & Pedro operates in the United States.

If you access our Site from outside the United States, your personal information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.

These countries may have different data protection laws from those in your country of residence.

Where required, we implement appropriate safeguards for international transfers of personal information.

For individuals in the European Economic Area, United Kingdom, Switzerland, or other jurisdictions with applicable data protection laws, our legal bases for processing personal information may include:

  • Performing a contract with you.

  • Complying with legal obligations.

  • Pursuing legitimate business interests where permitted.

  • Obtaining your consent where required.

You may have additional rights, including the right to object to processing, restrict processing, withdraw consent, or lodge a complaint with your local data protection authority.

We will obtain consent for non-essential tracking and electronic marketing where required by applicable law.

20. Children's Privacy

Our Site and services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.

If you believe a child has provided us with personal information, please contact us.

21. Third-Party Websites and Services

Our Site may contain links to third-party websites, social media platforms, marketplaces, or other services.

We are not responsible for the privacy practices or content of independent third-party websites and services.

We encourage you to review their privacy policies before providing personal information.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal obligations, or services.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

23. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Pete and Pedro LLC

Website: https://peteandpedro.com

Email: customercare@peteandpedro.com

Telephone: 1-404-918-0020

Mailing Address: 472 N. Sessions St. #23, Marietta, GA 30060

If you need this Privacy Policy in an alternative accessible format, please contact us using the information above.