FAQ

Thank your for your interest in Pete & Pedro. Below are the top questions our team receives about our company and line of award-winning men's grooming products.

PRODUCTS

What are the ingredients of the Pete and Pedro products?

Do you test your products on animals?

Where are your products made?

What sizes are the products?

Can you send me samples?

Are your products vegan friendly? Sulfate free?

My Putty seems hard. What's up with that?

CUSTOMER SERVICE

Where's my order?

My tracking number isn't working, help!

Can I return or exchange my order?

Can I use more than one discount code?

Can I cancel my order?

I've lost/can’t remember my rewards code, how can I find it?

Is Sales Tax applied to my order?

Can I change my account email address?

I'm trying to apply a discount code and it's not working, what shall I do?

Wholesale Buyer Program

I'm a salon, barber shop, spa, or related retail outlet and want to sell some BUENO HAIR. How can I submit an application?

The Bueno Hair Club

What is the Bueno Hair Club?

How do I determine the Bueno Hair Club interval that's right for me?

When do items ship and what about shipping charges?

When will I be charged for my Club orders?

How do I change or edit my subscription?